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DevOps Engineer

Functional Area:
IT - Information Technology
Estimated Travel Percentage (%): No Travel
Relocation Provided: No
American General Life Insurance Company
DevOps Engineer
Your future team
Our technology teams collaborate with their worldwide colleagues and partners every day to take on the challenges of providing IT support to one of the world's leading financial services firm. We're people who believe that with the right values and hard work, anything is possible. We know that if we're at our best, that enables our customers to be their best and realize their dreams and hoped for successes. The Information Technology group provides enterprise-wide IT solutions for all of AIG's specialized disciplines. Technology provides strategic and procedural support in all of AIG's specialized disciplines, such as policy issuance, premium collection, claims handling, and administration. It enables AIG to deliver business strategies through efficient world-class IT and operations services, while ensuring the necessary IT risk management and security measures are in place.
AIG is seeking a DevOps Engineer to become part of a team in designing, developing, deploying, and supporting solutions for the IT Life, Health and Disability pillar of the organization. The candidate will be part of the Data Management Continuous Improvement Team (CIT) responsible for CI/CD and ensuring KPIs are met utilizing monitoring automation and reporting for batch and real time processing in our Big Data ecosystem Data Lake Integration
Your contribution at AIG
As a Leader, you are respected for your deep technical expertise and/or ability to oversee programs and processes. You balance the needs of multiple stakeholders, making sound decisions using data, analysis, experience, and judgment, along with a risk mindset. Ultimately, you take ownership for key outcomes.
Responsibilities:
Work with DevOps team to provide KPIs and Metrics.
Automate monitoring and reporting tools for click free threshold alerts/notifications.
Help streamline application release management.
Work with development teams to implement continuous improvement through Agile sprints.
Collaborate with internal/external IT partners to resolve issues to complete resolution.
Create incident tickets, aggressive follow-up, daily reporting, and RCA.
Document and enter issues/resolution into the knowledge database.
Work with deployment team to improve efficiencies for monitoring, reporting, and auditing.
Develop in-depth knowledge of internal systems and supporting tools.
Provide application and infrastructure support.
Ensure applications are performing well and within agreed upon SLAs.
Maintain, tune, and support systems on a day-to-day basis to insure high availability.
What we are looking for
Bachelor's degree in IT or equivalent work experience.
Experience within the insurance or the financial industry a plus.
IT professional with strong teamwork qualities.
IT background with a minimum of 5 years' experience.
3+ years' DevOps experience.
1+ years of experience with distributed, highly-scalable, multi-node environments utilizing Big Data ecosystems.
What our IT Employees like most about working for AIG:
Employee atmosphere and people approach
Career path and growth potential
Paid Time Off (AIG recognizes the importance of work life balance)
Generous Benefits Plan: Medical, Dental & Vision Coverage
Company opportunities for charitable participation and giving
401(k) Retirement Plan with company match
Opportunity to travel to other worldwide AIG locations
Flexible spending accounts & Insurance Coverage
It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.


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